
Service Cloud Voice: Unifying Voice, Digital Channels, and CRM Data in Real-Time
With the digital capabilities of today, customers expect seamless, reliable support more than ever—whether they have a question, need help resolving an issue, or are

With the digital capabilities of today, customers expect seamless, reliable support more than ever—whether they have a question, need help resolving an issue, or are

Lane Four is proud to announce that our organization has been named on the 2024 Best Workplaces in Ontario List! Lane Four received this honour

The excitement is building as we prepare for Agentforce World Tour 2024 to hit Toronto—Salesforce’s newest world tour event that’s already making waves across the

Data is flowing faster than ever before, and it’s only accelerating. With so much data at our fingertips, companies face a critical challenge: how to

Alright folks, it’s time to shake things up and make the change. For years, Workflow Rules and Process Builder were the foundation of task automation

Explore the key limitations of Salesforce Flow Tests and learn how to improve your automation strategy by navigating common pitfalls. Discover Lane Four and Salesforce’s best practices to enhance testing, maximize Flow performance, and avoid errors in your automations.

It’s been just over a month since the coveted Dreamforce’24 conference hosted by our friends at Salesforce. That being said, by now we’re sure this

Growth Camp 2024 – The Globe and Mail. Breakout Session – B2B Growth Clinic: How to Source and Secure Long-Term Business Clients. Andrew Sinclair, Founder,

Discover the exciting potential of Salesforce Revenue Cloud+ (previously Revenue Lifecycle Management), the latest addition to the Revenue Cloud suite!
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