Agentforce
Getting Agentforce UI/UX Right
Learn how to design intuitive, user-friendly Agentforce UI/UX experiences in Salesforce that improve adoption, reduce friction, and drive real value from Agentforce AI interactions.
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News
Proud to Be Great Place to Work® Certified—Again in 2025!
Lane Four is proud to be officially recertified as a Great Place to Work® for 2025, recognizing our continued commitment to a people-first culture where teams thrive and grow together.
Agentforce
Why You Need a Credit Consumption Strategy Before Rolling Out Agentforce
Learn why a credit consumption strategy is essential before implementing Agentforce in your Salesforce org, and how to avoid unexpected costs from usage-based AI pricing.
News
Salesforce CPQ Is Phasing Out: Here’s How Lane Four’s Getting Ahead of It
You’ve probably heard the buzz: Salesforce is winding down CPQ. And if your revenue operations are anywhere near Salesforce’s ecosystem, that might’ve caused a little
News
Lane Four Recognized as One of the 2025 Best Workplaces™ in Canada!
Lane Four has been named one of the 2025 Best Workplaces™ in Canada, a recognition driven by our team’s feedback and our deep commitment to fostering an inclusive, empowering, and people-first culture.
Agentforce
Getting Clear With Your AI Journey: What Agentforce Should Do Starts with Why You Need It
Not sure where to start with Agentforce or how to gauge your team’s AI readiness? Start by breaking down your use cases. A clear, thoughtful approach to planning and implementation will help you build a high-impact roadmap to start leveraging AI.
Agentforce
Structuring Agentforce the Smart Way: New Agent vs. New Topic
Wondering whether to create a new Agent or just add a Topic in Agentforce? This guide breaks down how audience, intent, and system needs should shape your architectural decisions and why getting it right early matters more than you think.
Agentforce
Agentic Architecture 101: Custom Topics, Actions, and Best Practices
Learn how to make decisions on effective Topics and Actions in Agentforce to power smarter AI Agent interactions. This guide covers key implementation strategies and best practices to build a strong architectural foundation for your Agentforce setup.
Agentforce
Lane Four’s Key Takeaways from TrailblazerDX 2025
Another TrailblazerDX is in the books for the Lane Four team, and as always, the Salesforce ecosystem has a lot to talk about. From long-awaited
