Gaining More Confidence in AI: Introducing the Agentforce Testing Center

Introducing Salesforce’s Agentforce Testing Center, a tool designed to test and enhance the reliability of AI agents before deployment. We discuss the limitations of traditional testing methods, setting up a new test, and lessons we’ve learned from using it in our first Agentforce deployments to ensure our client’s AI agents are optimized for accuracy.
Ahead of the Curve: How Lane Four Sets The Stage for Agentforce Implementation in Canada

Lane Four is leading the way in Agentforce implementation, becoming the first Salesforce partner to deploy a working AI agent in production in Canada. See how our expertise and early adoption are shaping the future of AI-powered Salesforce solutions.
Driving Digital Transformation: How Lane Four Is Helping a Security Leader Optimize Their Operational Strategy

Discover how Lane Four helped a rapidly growing communications security company overcome operational complexity and drive sustainable growth through a structured Salesforce-powered digital transformation. From marketing automation to field sales enablement and service optimization, see how we delivered scalable solutions for maximum ROI.
Dynamic Revenue Orchestration: Tackling Complex Orders in Revenue Cloud+

With the introduction of Revenue Cloud + (previously known as Revenue Lifecycle Management or RLM), we are seeing tons of new features coming to the Salesforce ecosystem. One of the new features we think will make a huge impact is the Dynamic Revenue Orchestrator. Salesforce’s Dynamic Revenue Orchestrator (or DRO for short) is panning out […]
Key Insights from Agentforce World Tour Toronto: Essential Lessons for a Successful Agentforce Implementation

Last week, Lane Four had the privilege of attending and sponsoring Salesforce’s Agentforce World Tour Toronto—and what an incredible day it was! From lively conversations and super fun interactions at our booth, to an engaging theater session, the event was filled with opportunities to connect and share plenty of insights. In our session, “Key Lessons […]
When OOTB Falls Short: Lane Four’s Approach to Custom Stripe Integrations

Stripe has established itself as a go-to platform for payment processing; we’ve used it, we’ve implemented it, and we’ve recommended it countless times. Its ability to handle many type of transactions and integrate with various systems makes it an excellent and widely popular choice for many businesses across different industries. However, as with many other […]
Behind the Booth: Meet the Lane Four Team at Agentforce World Tour Toronto

Get to know the Lane Four team heading to Agentforce World Tour Toronto, where we’ll be showcasing our expertise, sharing insights, and connecting with industry leaders to drive digital transformation forward.
Service Cloud Voice: Unifying Voice, Digital Channels, and CRM Data in Real-Time

With the digital capabilities of today, customers expect seamless, reliable support more than ever—whether they have a question, need help resolving an issue, or are following up on a previous case. To meet these expectations, businesses need more than just great service; they need the right tools to empower their sales and support teams to […]
Countdown to Agentforce World Tour 2024: Why Lane Four’s Booth is a Must-Visit!

The excitement is building as we prepare for Agentforce World Tour 2024 to hit Toronto—Salesforce’s newest world tour event that’s already making waves across the industry. The worldwide event kicked off in Europe just over a month ago, with professionals and Trailblazers from across the ecosystem coming together for the first international Agentforce event series, […]