Fixing B2B Manufacturing Customer Experience Starts with Your Data

Fixing B2B Manufacturing Customer Experience Starts with Your Data

TL;DR | The Highlights In manufacturing, superior product quality used to carry sales. The end-to-end customer service experience now carries equal weight, as modern buyers judge B2B interactions directly against the consumer platforms they use daily. Transactional records live within your ERP, account engagement stays inside the CRM, service tickets remain siloed, and standard portals […]

Why High-Performing Teams Make Time to Step Away From Work 

Why High-Performing Teams Make Time to Step Away From Work

True high performance stems from alignment rather than sheer volume. Discover how Lane Four utilizes Company Days to foster a culture of operational excellence and care by democratizing technical solutions and removing role-based friction.

June 2022’s Awesome Reads for RevOps

How could Zoom affect your sales team’s mindset? What’s the evolution of lead routing? Is there a right ops team structure? We’ve got this and more enticing reads with our June 2022 RevOps reading list!