Dynamic Revenue Orchestration: Tackling Complex Orders in Revenue Cloud+

With the introduction of Revenue Cloud + (previously known as Revenue Lifecycle Management or RLM), we are seeing tons of new features coming to the Salesforce ecosystem. One of the new features we think will make a huge impact is the Dynamic Revenue Orchestrator. Salesforce’s Dynamic Revenue Orchestrator (or DRO for short) is panning out […]

When OOTB Falls Short: Lane Four’s Approach to Custom Stripe Integrations

Stripe has established itself as a go-to platform for payment processing; we’ve used it, we’ve implemented it, and we’ve recommended it countless times. Its ability to handle many type of transactions and integrate with various systems makes it an excellent and widely popular choice for many businesses across different industries. However, as with many other […]

Service Cloud Voice: Unifying Voice, Digital Channels, and CRM Data in Real-Time

With the digital capabilities of today, customers expect seamless, reliable support more than ever—whether they have a question, need help resolving an issue, or are following up on a previous case. To meet these expectations, businesses need more than just great service; they need the right tools to empower their sales and support teams to […]

Salesforce Data Cloud Architecture: How It All Works

Data is flowing faster than ever before, and it’s only accelerating. With so much data at our fingertips, companies face a critical challenge: how to unify and leverage this information effectively. Yet, it’s not just about collecting data; it’s about building something meaningful with it, like seamless, personalized customer experiences. That’s where Salesforce Data Cloud […]

Salesforce Flow Tests: What Are The Limitations?

Explore the key limitations of Salesforce Flow Tests and learn how to improve your automation strategy by navigating common pitfalls. Discover Lane Four and Salesforce’s best practices to enhance testing, maximize Flow performance, and avoid errors in your automations.