Outreach Implementation Consultant

About Lane Four

“…We are pleased to announce that Lane Four has placed #222 on the 2020 Report on Business ranking of Canada’s Top Growing Companies. Placement on the list is determined by three-year revenue growth. Lane Four proudly earned its spot with three-year growth of 183%.

Since ranking #195 on last year’s list, Lane Four has continued to build its impressive list of clients while also expanding its own consultant, developer, and go-to-market teams. Whether through its Salesforce consulting services or its lead-to-account matching and routing tools, Lane Four is known for delivering solutions that allow high-growth SaaS companies to optimize critical sales operations processes at scale. With the ongoing disruption of COVID-19, Lane Four is helping clients navigate an environment in which automation is even more critical for maintaining revenue growth.

On the product side, Lane Four is growing rapidly within the emerging lead-to-account matching and routing software category. Recently, Lane Four was named as one of the top four vendors in the category by TOPO.”

We’re a tight-knit team of dedicated and hard working people with a good sense of humor. Achieving results for our customers drives us, and it’s also what makes us proud to call some very cool companies our customers. We move quickly, learn always, and our fridge is always stocked with LaCroix.

The Opportunity

Lane Four is looking for a full-time Outreach.io consultant to join our full-time customer-facing team.

Responsibilities:

  • Implement and support Outreach.io at hyper growth organizations
  • Support Salesforce administration activities including application customization, data management, reporting and process automations
  • Research and implement third-party tools and solutions
  • Create document- and video-based documentation on system processes and custom implementations
  • Test and troubleshoot process automations and custom apex implementations
  • Assist with task updates and live solution demos to clients
  • Assist with training clients on custom implementations and third-party integrations
  • Assist with customer onboarding activities and support tasks with the product team
  • Support consulting team with other client-related or internal tasks, as needed

What you’ll bring:

  • 2+ years of Outreach.io experience
  • 2+ years of Salesforce experience
  • A love of technology as a tool for solving company problems
  • A demonstrated ability to learn complex tools and data structures
  • Demonstrated initiative in solving problems independently and through self-initiated research
  • Ability to work collaboratively with consultants, developers, partners and client contacts
  • A commitment to ongoing learning and skills development
  • An open attitude and willingness to embrace change and a variety of tasks
  • A general interest in working within the SFDC ecosystem

What we offer:

  • Small team of people who get along and help each other succeed
  • Flexible work environment in co-working space and/or remote
  • Relationship-driven company with a strong and diverse customer base
  • Ongoing support of learning initiatives and professional development activities

Does this sound like you?

Please send your application to careers@lanefour.com.