SLAs

Measure and monitor lead response times, automate actions on waiting leads, and gain a clear view of team performance inside Salesforce.

Speed up and manage sales activity with reliable data.

Process bottlenecks are part of every company’s growing pains. When inbound volume grows, territories evolve, or you decide to implement account-based strategies, it can feel impossible to handle data quickly and accurately enough. Let Highroad manage your data seamlessly with SLAs in Salesforce. Here are some of the high-growth companies we’ve helped:

SLAs Enable Game-Changing Actions and Insights After Records Are Assigned.

You know that speed lead
is important. But you have no
way to measure it. It’s tough to
make decisions or identify
bottlenecks on your team
without the data to back it up.

Track exactly how long record owners take to move their leads, contacts, accounts, and opportunities through the sales cycle. The result? Data you can use to improve your speed.

You need your reps to adhere to prescribed response times, but you have no way to enforce them. Sales opportunities are needlessly missed due to rep inactivity.

Motivate reps to follow through on SLAs with auto-actions. When a rep doesn’t respond within your time-frame, send reminders, re-route to a new rep, or notify the manager.

You’re growing your sales team,
but you don’t have all of the data
you need to effectively evaluate
performance or make staffing
decisions.

Get a birds-eye view of rep activity. Easily get the data you need to hold reps accountable, improve team performance, and make staffing decisions.

What Our Customers are Saying

"Lane Four has been thoughtful and creative in helping us transform many of our key revenue processes, including lead routing & territory assignment. It's one of the best customer support experiences I've had."

Manas Kulkarni

Sr. Revenue Operations Manager, Spring Health

What Our Customers are Saying

“Lane Four Consulting is the perfect partner to build and expand your CRM and scale your operations in line with your company’s exponential revenue growth.”

Feleen Ali

VP, Business Operations, Q4

What Our Customers are Saying

"The support team is very knowledgeable about Salesforce. Combined with the amazing customer support, Lane Four really sets us up for success."

Tiffany Thomas

Senior Marketing Operations Architect, BizLibrary

What Our Customers are Saying

"Very strong and responsive support. The team took the time upfront to understand the business logic we needed, rather than just shoehorning us into some out of the box logic.”