SLAs

Measure and monitor lead response times, automate actions on waiting leads, and gain a clear view of team performance inside Salesforce.

Speed up and manage sales activity with reliable data.

Process bottlenecks are part of every company’s growing pains. When inbound volume grows, territories evolve, or you decide to implement account-based strategies, it can feel impossible to handle data quickly and accurately enough. Let Highroad manage your data seamlessly with SLAs in Salesforce. Here are some of the high-growth companies we’ve helped:

SLAs Enable Game-Changing Actions and Insights After Records Are Assigned.

You know that speed to lead is important. But you have no way to measure it. It’s tough to make decisions or identify bottlenecks on your team without the data to back it up.

Track exactly how long record owners take to move their leads, contacts, accounts, and opportunities through the sales cycle. The result? Data you can use to improve your speed.

You need your reps to adhere to prescribed response times, but you have no way to enforce them. Sales opportunities are needlessly missed due to rep inactivity.

Motivate reps to follow through on SLAs with auto-actions. When a rep doesn’t respond within your time-frame, send reminders, re-route to a new rep, or notify the manager.

You’re growing your sales team, but you don’t have all of the data you need to effectively evaluate performance or make staffing decisions.

Get a birds-eye view of rep activity. Easily get the data you need to hold reps accountable, improve team performance, and make staffing decisions.

What Our Customers are Saying

"The application is great and meets our needs exactly. The team was very responsive and easy to work with. The team not only met all of our expectations but exceeded them."
Aldi Selimovic
Aldi Selimovic
Salesforce Administrator

What Our Customers are Saying

"We have been really blown away by Lane Four. Setting up lead routing is SUPER simple and we were able to set up in minutes. The attention after purchase has been amazing — they really want us to succeed."
Marissa White
Marissa White
Director of Revenue Operations, Perkbox

What Our Customers are Saying

"Lane Four has been thoughtful and creative in helping us transform many of our key revenue processes, including lead routing & territory assignment. It's one of the best customer support experiences I've had."
Manas Kulkarni
Manas Kulkarni
Sr. Revenue Operations Manager, Spring Health

What Our Customers are Saying

"Lane Four brings stability to Salesforce...I don't think we could have scaled our sales processes smoothly without it."
Josh Henry
Josh Henry
Manager, Enterprise Operations, Udacity

What Our Customers are Saying

“Lane Four Consulting is the perfect partner to build and expand your CRM and scale your operations in line with your company’s exponential revenue growth.”
Feleen Ali
Feleen Ali
VP, Business Operations, Q4

What Our Customers are Saying

"The support team is very knowledgeable about the product, Salesforce, and how they work together. Combined with the amazing customer support, Lane Four really sets us up for success."
Tiffany Thomas
Tiffany Thomas
Senior Marketing Operations Architect, BizLibrary

What Our Customers are Saying

“Lane Four Highroad offers a very easy interface to filter lead criteria for routing. Implementation is seamless and support is incredibly helpful.”
Henry Lanier
Henry Lanier
Revenue Growth, Teikametrics

What Our Customers are Saying

"Great functionality paired with very strong and responsive support. The team took the time upfront to understand the business logic we needed, rather than just shoehorning us into some out of the box logic.”
Jacob Levinger
Jacob Levinger
Marketing Operations Manager, Retool

What Our Customers are Saying

“Lane Four Highroad is like the Swiss Army knife of lead routing. It became a no-brainer once we realized how many use cases Lane Four could quickly solve.”
Ryan Zoltek
Ryan Zoltek
Revenue Ops Lead, Onfleet

Get Into the Revenue Hero's Toolbox

Level up your knowledge with the latest revenue ops resources.

Tips, Tools, Ideas & Insights

Speed to Lead: 3 Problems Slowing Sales Down (And How to Solve Them)
4 Ways Matching & Routing Unlocks Territory Planning
Why is Lead Routing Critical for Account-Based Strategies?

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