Agentforce
Will Agentforce Be Ready to Replace Sales People By 2026?
Agentforce promises speed and automation, but without strong RevOps it creates chaos. Find out how to make AI work for your sales team.
Agentforce
Agentforce
Salesforce Winter ’26: Lane Four’s Practical Highlights
Lane Four’s expert take on the Salesforce Winter ’26 Release highlights. See the updates that are making a real difference for our own team of trailblazers.
Agentforce
Why Establishing Metrics Matters for AI in Salesforce
Learn how to define meaningful metrics when rolling out AI tools like Agentforce in your Salesforce org. Because when your AI’s success criteria are clear, smarter support follows.
Agentforce
Agentforce World Tour Toronto 2025: Honest Takeaways from the Lane Four Team
We wrapped another World Tour this week and while the team expected the usual rhythm, this one hit a little differently. Not in a dramatic
Agentforce
Getting Agentforce UI/UX Right
Learn how to design intuitive, user-friendly Agentforce UI/UX experiences in Salesforce that improve adoption, reduce friction, and drive real value from Agentforce AI interactions.
Agentforce
Why You Need a Credit Consumption Strategy Before Rolling Out Agentforce
Learn why a credit consumption strategy is essential before implementing Agentforce in your Salesforce org, and how to avoid unexpected costs from usage-based AI pricing.
Agentforce
Getting Clear With Your AI Journey: What Agentforce Should Do Starts with Why You Need It
Not sure where to start with Agentforce or how to gauge your team’s AI readiness? Start by breaking down your use cases. A clear, thoughtful approach to planning and implementation will help you build a high-impact roadmap to start leveraging AI.
Agentforce
Structuring Agentforce the Smart Way: New Agent vs. New Topic
Wondering whether to create a new Agent or just add a Topic in Agentforce? This guide breaks down how audience, intent, and system needs should shape your architectural decisions and why getting it right early matters more than you think.
Agentforce
Agentic Architecture 101: Custom Topics, Actions, and Best Practices
Learn how to make decisions on effective Topics and Actions in Agentforce to power smarter AI Agent interactions. This guide covers key implementation strategies and best practices to build a strong architectural foundation for your Agentforce setup.