Salesforce CPQ Is Phasing Out: Here’s How Lane Four’s Getting Ahead of It
You’ve probably heard the buzz: Salesforce is winding down CPQ. And if your revenue operations are anywhere near Salesforce’s ecosystem, that might’ve caused a little heartburn. No one likes surprises, especially when they involve core parts of your business’s tech stack. We’re not going to act like this caught us off guard though—or that we […]
Lane Four Recognized as One of the 2025 Best Workplaces™ in Canada!
Lane Four has been named one of the 2025 Best Workplaces™ in Canada, a recognition driven by our team’s feedback and our deep commitment to fostering an inclusive, empowering, and people-first culture.
Getting Clear With Your AI Journey: What Agentforce Should Do Starts with Why You Need It
Not sure where to start with Agentforce or how to gauge your team’s AI readiness? Start by breaking down your use cases. A clear, thoughtful approach to planning and implementation will help you build a high-impact roadmap to start leveraging AI.
Structuring Agentforce the Smart Way: New Agent vs. New Topic
Wondering whether to create a new Agent or just add a Topic in Agentforce? This guide breaks down how audience, intent, and system needs should shape your architectural decisions and why getting it right early matters more than you think.
Agentic Architecture 101: Custom Topics, Actions, and Best Practices
Learn how to make decisions on effective Topics and Actions in Agentforce to power smarter AI Agent interactions. This guide covers key implementation strategies and best practices to build a strong architectural foundation for your Agentforce setup.
Lane Four’s Key Takeaways from TrailblazerDX 2025
Another TrailblazerDX is in the books for the Lane Four team, and as always, the Salesforce ecosystem has a lot to talk about. From long-awaited updates to some we weren’t even expecting (but gladly welcome), this year’s conference brought announcements that will shape the way admins, consultants, and developers work with Salesforce tools—especially Agentforce (to […]
Why Data Governance Matters in Your Agentforce Implementation
Ensure a successful Agentforce implementation with a strong data governance strategy. Learn how Lane Four can help you structure, secure, and optimize your Salesforce data for AI readiness.
Salesforce Spring ’25 Release: Lane Four’s Expert Highlights
Explore Lane Four’s expert take on the Salesforce Spring ’25 Release Notes, covering major updates in Flows, AI automation, Revenue Cloud, Data Cloud, and more—what works, what needs refining, and what matters most for your business.
Salesforce Flow Gets a Long-Overdue Upgrade: Send Emails with Attachments—No Workarounds Required
The Salesforce Spring ‘25 release introduces Send Email with Attachments in Flow Builder, enabling consultants and admins to automate file delivery seamlessly without relying on complex custom code.