Getting Clear With Your AI Journey: What Agentforce Should Do Starts with Why You Need It
Not sure where to start with Agentforce or how to gauge your team’s AI readiness? Start by breaking down your use cases. A clear, thoughtful approach to planning and implementation will help you build a high-impact roadmap to start leveraging AI.
Salesforce Flow Gets a Long-Overdue Upgrade: Send Emails with Attachments—No Workarounds Required
The Salesforce Spring ‘25 release introduces Send Email with Attachments in Flow Builder, enabling consultants and admins to automate file delivery seamlessly without relying on complex custom code.
Firing Up The Revenue Engine: How to Set Goals, Scale Smart, and Align Teams
Struggling to meet revenue targets? Learn how to set realistic goals, optimize capacity planning, and invest in the right RevOps tools to drive sustainable growth.
Gaining More Confidence in AI: Introducing the Agentforce Testing Center
Introducing Salesforce’s Agentforce Testing Center, a tool designed to test and enhance the reliability of AI agents before deployment. We discuss the limitations of traditional testing methods, setting up a new test, and lessons we’ve learned from using it in our first Agentforce deployments to ensure our client’s AI agents are optimized for accuracy.
Ahead of the Curve: How Lane Four Sets The Stage for Agentforce Implementation in Canada
Lane Four is leading the way in Agentforce implementation, becoming the first Salesforce partner to deploy a working AI agent in production in Canada. See how our expertise and early adoption are shaping the future of AI-powered Salesforce solutions.
Driving Digital Transformation: How Lane Four Is Helping a Security Leader Optimize Their Operational Strategy
Discover how Lane Four helped a rapidly growing communications security company overcome operational complexity and drive sustainable growth through a structured Salesforce-powered digital transformation. From marketing automation to field sales enablement and service optimization, see how we delivered scalable solutions for maximum ROI.
Dynamic Revenue Orchestration: Tackling Complex Orders in Revenue Cloud+
With the introduction of Revenue Cloud + (previously known as Revenue Lifecycle Management or RLM), we are seeing tons of new features coming to the Salesforce ecosystem. One of the new features we think will make a huge impact is the Dynamic Revenue Orchestrator. Salesforce’s Dynamic Revenue Orchestrator (or DRO for short) is panning out […]
Behind the Booth: Meet the Lane Four Team at Agentforce World Tour Toronto
Get to know the Lane Four team heading to Agentforce World Tour Toronto, where we’ll be showcasing our expertise, sharing insights, and connecting with industry leaders to drive digital transformation forward.
Service Cloud Voice: Unifying Voice, Digital Channels, and CRM Data in Real-Time
With the digital capabilities of today, customers expect seamless, reliable support more than ever—whether they have a question, need help resolving an issue, or are following up on a previous case. To meet these expectations, businesses need more than just great service; they need the right tools to empower their sales and support teams to […]
