Tips and tricks for building your Salesforce expertise.
Learn how to define meaningful metrics when rolling out AI tools like Agentforce in your Salesforce org. Because when your AI’s success criteria are clear, smarter support follows.
Summer has officially rolled in and so has the Salesforce Summer ’25 release. While most of the ecosystem rushed to hit “publish” on hot takes
Learn how to design intuitive, user-friendly Agentforce UI/UX experiences in Salesforce that improve adoption, reduce friction, and drive real value from Agentforce AI interactions.
Learn why a credit consumption strategy is essential before implementing Agentforce in your Salesforce org, and how to avoid unexpected costs from usage-based AI pricing.
You’ve probably heard the buzz: Salesforce is winding down CPQ. And if your revenue operations are anywhere near Salesforce’s ecosystem, that might’ve caused a little
Not sure where to start with Agentforce or how to gauge your team’s AI readiness? Start by breaking down your use cases. A clear, thoughtful approach to planning and implementation will help you build a high-impact roadmap to start leveraging AI.
Wondering whether to create a new Agent or just add a Topic in Agentforce? This guide breaks down how audience, intent, and system needs should shape your architectural decisions and why getting it right early matters more than you think.
Learn how to make decisions on effective Topics and Actions in Agentforce to power smarter AI Agent interactions. This guide covers key implementation strategies and best practices to build a strong architectural foundation for your Agentforce setup.
Another TrailblazerDX is in the books for the Lane Four team, and as always, the Salesforce ecosystem has a lot to talk about. From long-awaited
